Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from audreyhamiltonapparel.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, or relevant payment method details), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal Information
We only share your Personal Information with selected third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Additional, from time to time, we may use third party apps to better enhance both business operations and customer experience. For example, DPD Integration enables the smooth operation of labelling, parcel tracking and delivery of customer orders. Back In Stock captures your name and email address to help us notify you when an item is back in stock. It is inevitable that third party apps such as these will have knowledge of your personally identifiable information. You can read more on DPD privacy policy here: https://dpd.ie/Privacy-Policy. You can read more on Back In Stock privacy polls here: https://backinstock.org/privacy/
Any third party apps we do use have been verified by Shopify and comply with data protection law.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
The site is not intended for individuals under the age of 18. We advise that a minor have an adult present when purchasing from our site, to avoid unwanted orders and charges.
Informative Marketing
By interacting with the site, you agree to accept Informative marketing notices from us from time to time. We limit the amount of marketing to customers, however on occasion we carry out customer surveys in order to help us better our understanding of customer needs, experience, and interaction with the brand. This option also allows us to inform customers of rewards, bundled items, discounts, and latest drops. The option to accept informative marketing is preselected at checkout, however, if you wish to be removed from this list please deselect the option, or unsubscribe by emailing us at store@audreyhamiltonapparel.com
Discount Policy
From time to time we offer exclusive discounts on certain products. These discount codes can sometimes overlap within a certain time frame. Please be aware that only one discount code can be used per order at any given time. Audrey Hamilton Apparel retains the right to discontinue any discount codes issued at any time.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our online chat or by mail using the details provided below:
Audrey Hamilton Apparel
[Re: Privacy Compliance Officer]
SANDYFORD OFFICE PARK, DUBLIN, Dublin, D18 X4H0, Ireland